Delta Service Page Delta Service Capability | Support & Service Centre

Delta Australia services

Contact Delta today to learn how our tailored Service Agreements protect your assets and assure up-time

📞 02 9479 4200 ✉ au.support@deltaww.com

Delta Preventative Maintenance

Regular preventative maintenance keeps your critical infrastructure running reliably—just like servicing a car. As the Original Equipment Manufacturer (OEM), Delta provides genuine spare parts and professional maintenance by factory-trained technicians.

Types of Service Agreements

 
 
Preventative Maintenance
 
Customer Service
 
Emergency Service
 
Spare-parts Support
 
Options
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Feature In-Warranty Agreement Standard Agreement Comprehensive Agreement No Service Agreement
On-site Preventative Maintenance Once Yearly Once Yearly Once Yearly Price on application
System Optimization YES YES YES Price on application
Firmware and Software Updates YES YES YES Price on application
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Feature In-Warranty Agreement Standard Agreement Comprehensive Agreement No Service Agreement
Customer Services Call-centre 24/7 24/7 24/7 8/5
Remote Technical Support YES YES YES NO
On-site Response Time SLA Priority Priority 4-Hour Best Effort
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Feature In-Warranty Agreement Standard Agreement Comprehensive Agreement No Service Agreement
Delta FSE Availability 24/7 24/7 24/7 8/5
Spare-parts & Labour Services YES Up to 20% Discount YES RRP
Battery Supply & Labour Services YES Up to 20% Discount Up to 20% Discount RRP
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Feature In-Warranty Agreement Standard Agreement Comprehensive Agreement No Service Agreement
Spare-parts (RMA Service) YES YES YES NO
Local Spare-parts Availability YES YES YES NO
Spare-part Emergency Kits (Crash Kits) NO NO YES NO
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Feature In-Warranty Agreement Standard Agreement Comprehensive Agreement No Service Agreement
After-hour PM Price on application Price on application Price on application NO
4-Hour Response Time Price on application Price on application Included NO
Additional PM Price on application Price on application Price on application Price on application

Six Key Benefits

Have questions or need support? Email our team and we'll get back to you promptly.